Fragora
Charte d'engagement
This charter defines expectations and best practices to ensure useful and respectful sessions.
Player commitments
- Respect the scheduled times of booked sessions.
- Set clear objectives before the session.
- Maintain respectful behavior in communications.
- Use Fragora channels for communication.
- Review the session honestly and constructively.
Coach commitments
- Honor published slots as soon as they are booked.
- Review objectives before accepting a session.
- Provide serious, clear and tailored guidance.
- Keep availability up to date and respond on time.
- Respect confidentiality of communications.
Trust score
The trust score reflects coach reliability and quality. It influences visibility.
- Honored sessions and positive reviews increase the score.
- Declines or late cancellations can reduce it.
- Late responses to requests can impact the score.
Reports
In case of an issue, contact the team via the Contact form.